Privacy Policy

Information We Collect

• Contact information - name, email address, phone number, and mailing address when you register, contact us, or subscribe to updates.
• Demographic information - age range, gender, or location where relevant to our services.
• Payment information - billing details processed securely through our payment partners (we do not store full card numbers on our servers where avoidable).
• Usage information - pages viewed, search queries, referral sources, and interactions with our platform.
• Device information - browser type, IP address, device type, and approximate location derived from IP.

How We Use Your Information

• To provide, maintain, and improve Clinifare’s services and user experience.
• To communicate with you about your account, enquiries, and service updates.
• To personalise content and recommendations where applicable.
• To analyse usage trends and improve security and performance.
• To comply with legal obligations and enforce our terms.

Sharing Your Information

• Service providers who assist with hosting, analytics, email delivery, and payments, under strict confidentiality.
• Hospital or clinic partners when you explicitly request contact or booking-related actions through our platform.
• Legal or regulatory authorities when required by law or to protect rights and safety.
• Successors in the event of a merger or acquisition, subject to this policy or equivalent protections.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the Internet is completely secure; we encourage you to use strong passwords and protect your account credentials.

Your Choices

• Access or update certain personal information through your account settings where available.
• Opt out of marketing emails using the unsubscribe link in those messages.
• Control cookies through your browser settings (some features may not work without essential cookies).
• Contact us to exercise rights applicable in your jurisdiction, such as access or deletion requests where required by law.

Changes to this Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of Clinifare after changes constitutes acceptance of the updated policy where permitted by law.

Contact Us

For questions about this Privacy Policy or your personal data, please email mail@clinifare.com.