Refund Policy
Clinifare is committed to fair and transparent billing for eligible paid services. This Refund Policy explains when refunds may be available and how to request them.
1. Refund Eligibility
- Full refund - May be available if you cancel an eligible paid subscription or service within the cooling-off period stated at checkout (for example, within 10 days of purchase where applicable), provided no substantive service has been delivered or consumed.
- Partial refund - May apply on a case-by-case basis if a service was partially delivered or if technical failure on our side prevented proper access, as determined after review.
- No refund - Generally not available for completed professional services, third-party hospital fees, or digital goods once delivered or accessed, unless required by law or expressly stated at purchase.
2. How to Request a Refund
Send an email to mail@clinifare.com from the email address associated with your Clinifare account. Include:
- Your order or transaction reference number.
- A clear explanation of the reason for your refund request.
Our team will acknowledge receipt and review eligible requests. Where approved, refunds are typically processed within 10 business days to the original payment method where possible; timing may depend on your bank or card issuer.
Thank you for choosing Clinifare. If you have questions about whether your purchase qualifies for a refund, contact us using the email above before initiating a chargeback, so we can resolve the matter promptly.